The city view was spectacular, especially from the bath. Enjoyed the cozy bar atmosphere and the sky pool experience was unforgettable!

Felt special, nothing to complain about.

we had an incredible stay at the shangri-la. our superior shard king room was spacious and offered a breathtaking view. the heated toilet seats and the beautiful bathrooms were a real treat. the access to the sky pool was unforgettable, and the staff went above and beyond to make our retirement and birthday celebration special.

recommend

Request a room with a direct view of the Shard. it transforms the entire experience into something unforgettable.

Breathtaking city views made the stay memorable, while slow lifts were inconvenient.

We had an awesome time staying here with friends! The views were incredible, especially from the Gong bar. We also explored landmarks like Tower Bridge and Borough Market nearby, making the most of our trip. Highly recommend checking out the pool and sauna as well. a great atmosphere and amazing comfort!

One downside was the communication from the staff at the bar. They came off a bit unfriendly, which was unexpected for a place with such a high reputation.

Amazing city views!

The views from my room were insane! The staff treated me like family, always asking how my day was. They even surprised me with chocolates for my b-day! Only thing to be careful of – room service burgers ain't worth the price. But everything else? Total win!

Request a south-facing room to avoid noise from air conditioning. they have lovely views over the city and are worth the upgrade.

The luxurious room offered amazing views, yet the noise from the toilet was bothersome.

i had an unforgettable stay at the shangri-la. the superior shard king room offered breathtaking views of london, far surpassing my previous experiences in the city. everything from the attentive service to the stylish interior made this visit truly special.

the lifts took too long to arrive.

Choosing the Shangri-La for my stay turned out to be a great decision. The views from my room on the 43rd floor were simply breathtaking, especially with a clear sight of St Paul’s and the London Eye. The luxurious room featured top-notch amenities, including an impressive bathtub with a city view and convenient air conditioning. I loved the thoughtful touches like the birthday cake they sent to our room, a delightful surprise for my partner's special day. The staff treated us wonderfully, making us feel very welcome despite being a bit out of our league. there were a few bumps in the stay. The check-out experience was quite frustrating. I was mistakenly charged for an additional breakfast that was included in our package. The staff's response didn’t inspire confidence, and I felt overlooked when I raised the issue. The breakfast itself was crowded and not as well-organized as I’d hoped, with slow replenishing of food. Essential features of the hotel, like the pool, also felt basic. For the price, I expected a bit more attention to detail in those areas. The positives certainly outweighed the negatives, but I believe the hotel should tighten its service consistency to match the high standards set by its luxury image.

The breathtaking views at this luxury hotel were unforgettable, and the service was attentive. charging for room service that I didn’t order was disappointing. The decor is in need of updating, but the overall experience inspired lasting memories. I'd consider returning despite a few hiccups.

The panoramic views from our room were breathtaking, showcasing iconic landmarks like Tower Bridge and St Paul’s Cathedral. The pool on the 52nd floor provided a serene escape with similarly stunning vistas. While the service was excellent, with helpful staff facilitating our late check-out, the room layout resulted in a lack of privacy due to angled visibility from adjacent rooms. We also experienced a lengthy wait time for room service, which marred the otherwise luxurious experience.

The hotel’s luxurious ambiance and spacious design made my stay truly memorable. The elegant decor feels as comforting as a warm hug, while the attentive staff ensured that navigating the property was a breeze for seniors like me.

Faster lift service would be appreciated for seniors.

The Shangri-La The Shard, London offers breathtaking views that truly elevate the experience. Our Superior Shard King room had floor-to-ceiling windows, giving us an unobstructed panorama of London. The attentive and friendly staff made every moment special, and the dining at the on-site restaurant was simply divine.

Could be more affordable.

The room we stayed in was stunning, and we absolutely loved the heated swimming pool and sauna to unwind after exploring the city. The only downside was the lack of a sound system in the room, which made it feel a bit outdated. Definitely think about dining here for the amazing views while you eat! 🌆